Shipping Policy

Order Processing

Please allow up to 48 hours for order processing, depending on product availability and payment verification. Once placed, orders cannot be modified or cancelled.

Mojo Monkey does not ship on weekends or public holidays. All orders are shipped from New Delhi, India.

You will receive a confirmation email once your order is successfully placed. If you do not receive one, please check your spam folder or contact us.

In rare cases of product unavailability, a full refund will be processed to your original payment method. Please allow 5–10 business days for it to reflect in your account.

All orders are subject to review and may be cancelled at our sole discretion. Once dispatched, you will receive a shipping confirmation email with tracking details.

Pre-Order Policy

Pre-order items will ship once available in stock. Payment for pre-orders is charged at checkout and cannot be modified or cancelled once confirmed.

For assistance regarding pre-orders, please contact us at care@themojomonkey.com.

Shipping Methods

Domestic (India): Complimentary standard shipping on all prepaid orders. Estimated delivery within 3–5 business days from dispatch, depending on your location.

Customer Support

Monday – Saturday | 11:30 AM – 7:00 PM IST

Email: care@themojomonkey.com

Phone: +91 9999955090